Returns & Exchanges
At Snowboards, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused equipment in its original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure you get the perfect setup for the slopes.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back and receive a return authorization.
- 2.Pack Your Gear
Carefully place the unused snowboard, boots, or apparel into its original packaging, ensuring all tags are attached and protective materials are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping barcodes.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location; once we receive and inspect your gear, we will process your refund within 5-7 business days.
